DEALER and SUPV FLOOR DR
Responsible for compliance with approved procedures, as well as, dealing a game, training, supervising and monitoring the performance of dealers to ensure smooth and efficient gaming during shift.
- Specifically supervise the operation of an assigned number of tables.
- Ensure fills/credits are handled according to policy.
- Promote positive guest relations.
- Assist in answering questions or resolving disputes.
- Exhibit knowledge of all appropriate state and company controls, policies, and procedures.
- Promote the following within the department and among all associates:
- Create an atmosphere of fun for all casino guests.
- Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times.
- Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes.
- Retain associates through personal involvement in associate training and development.
- Protect and control the game.
- Conduct the game according to company policies and procedures and applicable gaming regulations, handling guest transactions and notifying Supervisor of any irregularities.
- Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
Promote outstanding guest relations.
- Minimum of 2 years of dealing experience.
- Thorough knowledge of game supervision and casino rules, procedures, and regulations