Documentation Executive

Export & Trade Documentation

• Prepare and manage full sets of export documentation, including:
• Commercial Invoice, Packing List
• Bill of Lading (BL / EBL)
• Certificate of Origin (COO)
• Insurance Certificate
• Quality / Quantity / Weight Certificates
• Inspection and shipment-related certificates
• Review, verify, and process documentation in accordance with sales contracts, shipping instructions, and customer requirements.
• Coordinate Electronic Bill of Lading (eBL) printing and document issuance with shipping lines.

Letter of Credit (LC) & Trade Finance

• Review LC drafts and advise on amendments prior to issuance.
• Ensure shipping documents comply fully with LC terms.
• Identify, resolve, and follow up on LC discrepancies with customers, banks, and internal stakeholders.
• Submit documents for LC negotiation, DP, TT, and CAD transactions.
• Liaise with banks for document presentation and acknowledgment.

Shipment& Operations Coordination

• Coordinate with shipping lines, forwarders, shared services centers, overseas offices, and customers to ensure timely document preparation and submission.
• Issue shipping instructions (SI) and review BL drafts.
• Monitor shipment schedules and ensure documents are couriered or released on time.
• Support container and bulk shipments across APAC and global markets.

Systems, Reporting & Process Improvement

• Input and maintain accurate shipment and LC data in ERP and documentation systems (e.g. SAP, CSM/BSM, Ceres).
• Maintain customer profiles, document templates, and shipment records.
• Update shipment trackers and operational spreadsheets.
• Assist in developing SOPs, workflows, and process documentation to improve efficiency.
• Support audits and internal controls related to documentation and trade compliance.

Stakeholder Communication

• Act as a key coordination point between:
• Banks
• Chambers of Commerce
• Shipping lines
• Customers and overseas offices
• Resolve documentation-related queries and discrepancies in a timely and professional manner.

Requirement
Degree, Diploma preferably in Logistic and Supply Chain

Experience

• 3-8 years of hands-on experience in:
• Export documentation
• Trade operations
• Logistics or commodity trading environment
• Strong exposure to:
• Agricultural, commodity, recycling, or industrial trading
• Container and bulk shipments
• Multi-country export markets (APAC, US, Europe, China, India, ASEAN)

Technical& Functional Skills

Strong knowledge of:

• Export documentation processes
• Letters of Credit (LC), DP, TT, CAD
• Bank negotiation and discrepancy handling
• Experience with ERP / documentation systems such as:
• SAP (e.g. SAP B1)
• CSM / BSM
• Ceres, MFGPRO, JD Edwards (or similar)
• Proficient in Microsoft Excel and Word.