E-Commerce Operation Assistant | Up to $2000 | Central

Job summary

You will attend to customers and ensure that online orders are processed timely for collection and delivery while maintaining the service standard.

• Work Location: Millennia Walk
• Training will be provided

Working Hours:
5 Days /week 10:30am to 9:30pm (Weekends & PH)

Job Responsibilities:

• Perform packing of online orders accurately and efficiently to ensure items are prepared for collection or delivery in good condition.
• Attend to customers at the Click & Collect counter on enquiries, concerns and requests regarding ecommerce orders.
• Maintain and provide good customer service levels at all times to fulfil customers’ online orders.
• Support the eCommerce operations team in the processing of ecommerce orders and returns from customers.
• Working with retail and third-party delivery partners to ensure all orders and returns are fulfilled.
• Responsible for the day-to-day operations of the Click and Collect centre.

Requirements:

• Min. GCE ‘N’ Level or equivalent
• Able to work on both weekends and public holidays.
• Passion for Tech and Sales
• Relevant experience in retail industry is desirable.

Note: Only shortlisted candidates will be notified.