Executive

Performance Parameters

Role Responsibilities

Update WTS each time an account is assigned or completed
Review all necessary account documents from relevant systems
Compile and organize relevant audit and claims data into spreadsheet analysis.
Participate in all applicable training and special unit projects when appropriate
Analyze and explain impact on Insured’s account
Ensure that the assigned account has been updated properly on the compliance report
Submit daily status reports to Unit Manager
Update checklist and store supporting documentation in Pre approval folder for review

Primary Internal Interactions

Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion.
Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance
Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required
Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training

Primary External Interactions

Minimum Qualification	Graduate in Accounting / Commerce / Business Administration with at least 15 years of education
Minimum Experience	Minimum 18 to 24 months of work experience in a related field is preferred Experience in Insurance process shall be preferred.
Technical Skills Soft Skills Process Specific Skills	Good Computer Navigation Skills Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Accounting knowledge and computing skills Keyboard handling skill – 25 wpm with 90% accuracy Proficiency in English Communication skills – should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Ability to work on routine/standardized transactions Knowledge about the Insurance / Re-insurance Industry in US Knowledge about US Culture Knowledge of AIG Loss Sensitive process and process applications
Essential Skills	Working knowledge of MS Excel Accounting and computing skills

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