Executive

• Provides high quality customer service in resolving queries of the customer related to their policies and claims
• Provides inbound phone support to customers by sending/sharing necessary documents to get their concerns addressed
• Handling payment disputes and payment related queries
• Creating transactions for customers looking to make a payment
• Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises
• Participates and provides expertise as a responsible member to ensure continuous process improvement initiatives are met.

• Provides high quality customer service in resolving queries of the customer related to their policies and claims
• Provides inbound phone support to customers by sending/sharing necessary documents to get their concerns addressed
• Handling payment disputes and payment related queries
• Creating transactions for customers looking to make a payment
• Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises
• Participates and provides expertise as a responsible member to ensure continuous process improvement initiatives are met.

1 - 3 Years exp. With good communication