F&B Executive
Primary Responsibilities
- Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
- Ensure to attend to guest complaints, requests or inquiries regarding the services.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
People Management
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Assist the Assistant Manager -Food & Beverage to prepare and submit in the required format all information necessary for budgeting timeously and accurately.
Operational Management
- Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the Outlet.
- Ensure to set up the equipment and prepare mise-en-place in accordance with Service policy.
- Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions.
- Ensure on a daily basis that all the amenities are properly arranged prior to service.
- Ensure to possess working knowledge of wine, cocktail, mixing all beverages and different cuisines.
- Ensure that daily F&B inventory journal, F&B opening and closing stock are noted and initiate requisitions in accordance to the established par stock.
- Ensure that Food & Beverage Attendant –Bar maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation.
Knowledge and Experience
- Hotel Management Degree/ Diploma
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2-3 years of relevant experience
- Working knowledge of MS Excel, Word, & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times