F&B SUPERVISOR
- scheduling restaurant staff and delegating tasks
- hiring, training, and managing restaurant staff,
- ordering food, alcohol, and cleaning supplies
- supervising the preparation, display, and delivery of food and drinks
- ensuring prompt and friendly customer service
- maintaining quality and service standards
- ensuring all staff are knowledgeable about menu offerings and individual ingredients
- educating staff about potential food allergies and how to make customers aware of these ingredients
- maintaining good relationships with suppliers
- meeting quarterly budgets and quotas
- reducing operational costs
- increasing productivity
- ensuring all staff follow strict personal safety, food safety and food storage guidelines
- supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- managing inventory
- interacting with restaurant guests to gauge satisfaction and improve customer service
- responding to customer feedback and resolving conflicts effectively
- operating the point-of-sale system, processing payments, and issuing gift cards
- arranging group events and ensuring the restaurant and staff meet service and food expectations
- catering for VIP guests
- authorizing refunds or other equivalent options
- assisting in the development of menu offerings and changes based on costs and customer preferences
- creating innovative promotions and designing marketing materials
- chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations
- handling staff payroll, vacation requests, and other administrative duties related to restaurant operations
57 EMPLOYMENT AGENCY PTE. LTD.
RAFFLES EMPLOYMENT PTE. LTD.
THE COFFEESHOP BY YAOWARAT PTE. LTD.
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S111 PTE. LTD.
717 HERITAGE PTE. LTD.