FULL-TIME Opportunity for Operation/Production Support Analyst
Title : Operation/Production Support Analyst
Location : Reston, VA
Duration : Full Time
Salary/Rate : $90,000/annum +Benefits+Relocation
- Provide Level 1 or first tier production support for Enterprise Applications. Perform technical troubleshooting, changes, and daily tasks for Enterprise Applications and Systems. Work with customers and other support teams to co-ordinate and facilitate incident triage and timely resolution of production issues.
- Potential to work various 24x7 on-site shifts including day, night, and weekend shifts.
Required Skills
• Strong Unix skills to effectively navigate Unix/Linux environments; knowledge of Unix Shell basics to understand function of scripts
• Experience working in Operations / Production Support environment
• Strong Problem Solving skills and demonstrated ability to quickly learn on-the-job
• High level of interpersonal, communication (verbal and written) and negotiation skills; this is a team environment and there is required interaction with customers
• Ability to work independently with minimal supervision on any required shift(day/night)
Desired Skills (Experience supporting these applications a plus)
• UNIX (Solaris 10;SUSE Linux 10.x/11.x)
• Web server and Middleware (WebLogic, JBOSS, apache, tcServer)
• Windows Server administration skills a plus
Education , Experience and other requirements
• Preferred: BA/BS in Computer Science, Information Systems, or related field.
• 2-3 years of related experience