Hotel Receptionist
- Provide a warm, memorable and personalised welcome to all guests at the hotel.
- Anticipate guest needs and action any requests.
- Answer incoming telephone calls.
- Handle all reservations for accommodation and restaurants in a professional manner.
- Prepare guest accounts accurately, prior to departure.
- Always adhere to our Front of House customer care policy.
- Maintain a high level of guest satisfaction.
- Must hold a valid Right to Work in the UK
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as an Hotel Receptionist desirable but not essential
Old Thorns Company Benefits
- Countryside setting
- A large variety of Learning & Development opportunities (including apprenticeships and courses)
- Free meals on duty
- Free on-site parking
- Long Service Awards & Long Service Holiday Entitlement
- Employee Recognition Programmes
- 28 days paid holiday entitlement
- Refer a Friend Bonus Scheme (£100)
- Discounts across all Food & Beverage outlets
- Discounted access to our on-site gym and pool
- Discounts on Spa Treatments and Products
- Discount on Golf Retail Products in the Proshop
- Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!)