HR Generalist - Hybrid

HR Generalist

Work Set-Up: Hybrid

Location: Makati, Valero
Reports to: Director of Human Resources

Job Summary

We are seeking a detail-oriented and proactive HR Generalist with experience supporting Philippine HR Operations. This role will be responsible for a broad range of human resources functions including employee relations, compliance, onboarding, reporting, and administrative support. The ideal candidate brings hands on experience with PH processes, and a strong knowledge of HR practices in the U.S.

Key Responsibilities

• Monitor the US and PH HR inbox and respond to employee and manager inquiries in a timely and professional manner

• Facilitate and coordinate New Hire Orientation for both U.S. and Philippines employees

• Track and report on annual compliance training completion

• Monitor new hire training progress and provide regular reporting

• Support and administer the performance review cycle

• Handle and track employee relations for both the U.S. and Philippines teams, escalating as appropriate

• Process and manage Workers’ Compensation documentation (U.S.)

• Assist with unemployment claims administration (U.S.)

• Prepare and deliver monthly HR reports and metrics

• Track returned company equipment and coordinate related communications/letters

• Participate in and support special HR projects as assigned

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)

• Minimum 5 years of HR experience in the Philippines (required)

• Minimum 2 years of HR experience supporting U.S. employees

• Strong knowledge of Philippine labor laws and HR practices

• Working knowledge of U.S. HR processes, including compliance, employee relations, and benefits administration

• Experience handling complex employee relations issues across different regions

• Excellent written and verbal communication skills

• Strong organizational skills with attention to detail and ability to manage multiple priorities

• Ability to handle confidential information with discretion

• Proficiency in HR systems (e.g., BambooHR or similar) and Microsoft Office Workspace

• Ability to work effectively in a fast-paced, multi-country environment

Preferred Qualifications

• Experience in a multi-country or shared services HR environment

• Familiarity with U.S. compliance requirements (e.g., Workers’ Compensation, unemployment processes)

• Experience with training tracking systems and performance management tools

Work Requirements:

• Must reside within NCR or neighboring region for contingency
  
• Amenable to work in Makati
  

What we Offer:

• HMO (Medical and Dental) Coverage Day1 w/ 1 Free Dependent
  
• Work Flexibility (Hybrid)
  
• Competitive Salary
• Company-Provided Equipment