Laundry Attendant, The Savoy Hotel

Job title: Laundry Attendant
Department: Housekeeping, Laundry
Inspired & supported by: Laundry Manager

Salary: £33,853 including service charge - £16,28 per hour

Your purpose will be:
To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room and the best possible care of linen used in the hotel.

You will be accountable for:
• Taking care of the linen room overnight, preparing the linen to help set the teams up for success during the day.
• Handling guest requests, belongings and personal items with the utmost care, security and discretion.
• Preparation and delivery of essential stock promoting a one team mind set
• Keeping a clean and tidy work environment at all time

Your key responsibilities & contribution will be:
• Moving trolleys to prepare the area for the morning shift
• Separating food and beverage linen
• Separating linen to be washed internally and externally
• Returning uniforms to colleagues
• Collecting guest laundry overnight and carrying out express services when needed
• Separate dry cleaning from other garments within colleague laundry
• Keep accurate records of linen and uniforms
• Keeping the linen room clean and tidy
• Ensuring machines are prepared for the morning shift
• Other duties as specified by Housekeeping leadership.

What you will need to do this role:
Essential:
• The ability to prioritise and organise yourself
• Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
• Able to work under pressure and at high speed.
• Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
• CAN DO attitude and able to adapt to changes
• Problem-solving abilities
• Attention to detail
• Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly
• The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer)
Desirable:
• 1 year minimum experience in the Hospitality Industry preferred. And 6 months minimum in Housekeeping.
• Flexibility. Working between Monday to Sunday.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

• Competitive salary and additional service charge
• Life insurance and pension
• 31 days of holiday (including public holidays)
• Exclusive discounts:
  • Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
  • 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
  • 20% off at other Gordon Ramsay restaurants and Restaurant 1890
• Free stay for two at The Savoy after successful probation
• Colleague restaurant, gym, interfaith prayer room and wellness room
• Laundry services
• Cashback for wellbeing/healthcare expenses; HSF & Perkbox
• Employee assistance program
• Virgin Active and The Gym Group membership discounts
• Cycle-to-work scheme
• Season ticket loan for commuting
• Annual optician reimbursements of £100
• Local discounts for F&B and retail