Manager

HR Business Partners perform a specialized type of HR work focused on HR consulting to the business leaders to execute the people agenda in line with business plans, people plan and client commitments.

• Drive workforce and manpower planning in collaboration with Operations, WFM, and TA, ensuring timely ramp‑ups, backfills, and staffing stability.
• Drive end‑to‑end performance management execution including goal alignment, annual reviews & rating governance and bottom quartile management.
• Manage employee grievances, disciplinary actions, investigations, and escalations, ensuring policy adherence and proper documentation.
• Analyze attrition trends, absenteeism, and early‑warning indicators; implement targeted retention and corrective interventions at process level.
• Coach and guide frontline managers and people leaders on performance conversations, ER handling, attendance discipline, and policy interpretation.
• Drive employee engagement initiatives including focus groups, connect sessions, surveys, and action‑plan closures to improve employee experience.
• Oversee employee lifecycle processes such as onboarding, redeployment, and exit governance.
• Ensure compliance with company policies, statutory requirements, information security norms, and audit expectations.
• Track and publish HR MIS and dashboards covering headcount, joiners/separations, attrition and ER metrics for business reviews.
• Represent HR in internal governance forums and support client reviews by proactively highlighting people risks and resolution plans.

MBA/PDGM (Full time) Degree in Human Resources with 9-12 years of relevant experience