Monitoring Analyst

Title: Monitoring Analyst

Location: Newark, DE

Duration: 6 Months

Job Description:

Main Responsibilities:

• High School Diploma with 7+ years’ experience.

• Leads a team of computer operators.

• Operates one or more computer systems, enters more complex commands on computer and peripheral equipment to execute job production applications and resolve equipment failures.

• Under limited supervision, performs a wide range of tasks of varying complexity.

• Resolves a broad range of difficult operating problems.

• Performs more complex daily, weekly or nightly backups on systems to maintain production.

• Maintains audit trail of job activities and status to document productivity.

• Maintains more comprehensive quality records to ensure standards are met.

• Researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage.

• Tests, evaluates and resolves more complex equipment problems/system outages and escalates issues as necessary to maintain job production.

• Monitors customer data file restores ensuring that data are current and accurate.

• Assists workers in classifying, cataloging and maintaining tapes to oversee and maintain computer operations.

Additional Skills:

• 3+ years of Remedy, USD, Netbackup, Brightstor, TSM, BackupExec, Omniback

• Will monitoring backups across multiple backup interfaces (Netbackup, BackupExec, Brightstor, TSM, Omniback).

• Respond to all backup failures, device failures, tape issues, and restores reported to the backup monitoring tools: Admin Console, DPQM, SMARTS, etc.

• Diagnose and troubleshoot backup and device failures, attempt resolution in accordance with documented standard operating procedures and troubleshooting guides.

• High School Diploma with 7+ years’ experience

If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I’d be happy to extend to you if they turn out to be a great fit for my client.

Thank you for your time and for consideration. I look forward to hearing from you.

Kind Regards

Sachin Gaikwad

Technical Recruiter

Integrated Resources, Inc.

IT Life Sciences Allied Healthcare CRO

Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I

Direct Line : 732-429-1920 Ext 301

Board: 732-549-2030

LinkedIn: www.linkedin.com/in/gaikwadsachin

Gold Seal JCAHO Certified ™ for Health Care Staffing

“INC 5000’s FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)