MS - IT Infra/Cloud - Senior Associate(Sr.Analyst) - Senior Storage/Backup Admin #1 - operate

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Additional Responsibilities: (This field may be used to describe the daily role, duties and/or purpose of this Job Profile/Job Description. The field is limited to 500 characters, including spaces.)

The Storage Administrator – Senior Associate is responsible for advanced support and continuous improvement of outsourced storage services across file, block, and object platforms. This includes leading complex file share and quota/ACL designs, planning and executing data migrations and cutovers, designing and implementing SAN LUN/zoning/masking and replication configurations, and provisioning S3/object storage in accordance with best practices. The role serves as a technical escalation point for storage incidents and changes, mentors junior team members, and partners with architects, vendors, and service owners to ensure stable, resilient, and cost-effective storage services.

Core Responsibilities

• Lead design and lifecycle management of enterprise file shares, quotas, and ACLs.

• Plan and execute storage migrations and cutovers across file, block, and object platforms.

• Design and implement SAN LUN layouts, zoning/masking, and replication configurations.

• Provision and manage S3/object storage, including lifecycle, security, and cost controls.

• Act as escalation point for major storage incidents and drive root cause analysis.

• Plan and coordinate storage upgrades and maintenance with minimal business impact.

• Identify automation opportunities and mentor junior team members on standards and runbooks.

Minimum Degree Required: Bachelors

Degree Preferred: Bachelor’s or Masters in science, Computer Science, Engineering

Minimum Years of Experience: 4-7 year(s)

Certifications Required: None

Certifications Preferred:

• ITIL® Foundation or higher-level ITIL certification.

• Intermediate/advanced vendor storage certifications (e.g., Dell EMC Specialist/Expert, Pure Storage, NetApp, or equivalent).

• Cloud certifications with focus on operations and storage (e.g., AWS SysOps Administrator, AWS Storage Specialty, Azure Administrator/Architect).

• VMware VCP or equivalent where storage integrates heavily with virtualized environments.

Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT*

• 4–7 years in enterprise storage administration or infrastructure operations.

• Strong expertise with file services, including complex share structures, ACLs, and quotas.

• Solid experience with SAN/block design, RAID, tiering, multipathing, zoning, and masking.

• Hands-on experience with storage migrations, replication, and DR for critical workloads.

• Proven ability to troubleshoot complex performance and stability issues across hosts, fabric, and arrays.

• Proficiency with scripting/automation (e.g., PowerShell, Python) for provisioning and reporting.

• Practical experience operating within ITIL-aligned incident, change, problem, and capacity processes.

• Strong communication and stakeholder management skills, including vendor coordination.

Preferred Knowledge/Skills: (character count limit 5000)* PLEASE MAKE THIS A BULLETED LIST WHERE EACH SENTENCE STARTS WITH THE SAME VERB TENSE (I.E. PROVIDES, DEVELOPS, FACILITATES, ETC.)

• Demonstrates advanced proficiency with at least one enterprise storage platform (NAS/SAN).

• Demonstrates experience designing storage solutions to meet performance and recovery objectives.

• Demonstrates ability to interpret detailed performance metrics and optimize workloads.

• Demonstrates leadership in high-severity incident response and post-incident reviews.

• Demonstrates understanding of integration with virtualization, databases, backup, and DR.

• Demonstrates success driving automation and improving storage runbooks and standards.

• Demonstrates effectiveness in coaching junior team members in an outsourced service model.

• Should possess knowledge on following tools -

Dell Powerscale OneFS,. Supearna Ransomeware, Cloudpools, Unity, Symantex, Treesize, Pure 1, Powershell scripting, VPLEX Management, Unispher, Recoverpoint, SRDF, Powermax Solutions enabler, Connectrix Manager,Brocade/Broadcom OS, Dell ECS Management & powerstore Console, Arxscan Capacity Reporter, Dell CloudIQ, Dell Live Optics, AWS Standard S3 Buckets, AWS S3IA,AWS Deep Archive