MS - IT Infra/Cloud - Senior Associate(Sr.Analyst) - Sr. Cloud Admin - operate

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Additional Responsibilities: (This field may be used to describe the daily role, duties and/or purpose of this Job Profile/Job Description. The field is limited to 500 characters, including spaces.)

Senior Associate – Cloud Administrator & DevOps (4–7 Years)
A highly skilled engineer responsible for designing, implementing, optimizing, and supporting cloud infrastructure and DevOps toolchains across AWS environments. This role is expected to function as a technical SME, leading complex cloud builds, automation frameworks, CI/CD enhancements, security integrations, and performance engineering activities. The Senior Associate independently handles L3 issues, collaborates closely with applications, security, and network teams, and plays a key role in enforcing enterprise ITSM and operational reliability standards.

Minimum Degree Required: Bachelor’s Degree

Degree Preferred: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Minimum Years of Experience: 4-7 year(s)

Certifications Required: None

Certifications Preferred: AWS Solutions Architect Associate/Professional, Terraform Associate, CKA/CKAD, DevOps Certifications

Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT*

1. Advanced Cloud Engineering & Architecture Support

• Design and build scalable AWS infrastructure using best practices for compute, network, storage, and identity.

• Implement advanced VPC architectures including transit gateways, hybrid connectivity, private link integrations, and multi-account security patterns.

• Own environment hardening — IAM baselines, trusted access, key rotation, secrets management, OS/VM hardening.

• Implement and tune autoscaling, caching (Redis/ElastiCache), load balancers, and distributed system patterns.

2. DevOps Engineering & Platform Automation

• Architect end-to-end CI/CD pipelines with automated tests, security scans, artifact reuse, environment promotion, and canary/blue-green deployments.

• Build advanced IaC modules (Terraform/CloudFormation) with reusable patterns, modules, and guardrails.

• Implement GitOps workflows using ArgoCD/Flux (if in use).

• Automate cloud operations using Python, PowerShell, or Shell — reducing manual tasks by 50–70%.

3. Kubernetes & Container Platform Ownership

• Manage EKS clusters — node groups, cluster upgrades, CNI networking, RBAC, PSP/SCC equivalents, pod security, and logging integrations.

• Implement traffic routing strategies — ingress, service meshes, sidecar proxies.

• Troubleshoot container performance: CPU throttling, OOM kills, DNS issues, scaling patterns.

4. Observability, Reliability, and Operational Excellence

• Own dashboards covering SI/SLI/SLO metrics across availability, latency, failure rate, system saturation, and error budgets.

• Optimize monitoring thresholds, reduce alert noise, and define actionable health checks.

• Lead L3 incident response, post-incident analysis, and recurring failure elimination.

• Conduct capacity planning and chargeback modeling based on resource growth.

5. Security & Compliance

• Integrate AWS services with enterprise security tooling (GuardDuty, Inspector, CloudTrail, KMS, WAF).

• Conduct cloud vulnerability remediations, certificate renewals, and encryption compliance.

• Ensure CI/CD pipelines enforce code quality, dependency scanning, and secrets management.

6. ITSM Responsibilities (Elevated Expectations)

• Own end-to-end change design, documentation, and peer reviews for major deployments.

• Lead RCAs and present findings to leadership.

• Enforce SLAs/KPIs for platform availability, deployment frequency, change success rate, and incident turnaround.

• Maintain and continuously enhance runbooks, architectural diagrams, and automation playbooks.

7. Cross-Functional Collaboration

• Serve as SME to Developers, Data Teams, Security, and Infrastructure.

• Mentor Associates on cloud engineering, pipelines, automation, and troubleshooting.

• Participate in roadmap planning, architecture discussions, and environment modernization.

Preferred Knowledge/Skills: (character count limit 5000)* PLEASE MAKE THIS A BULLETED LIST WHERE EACH SENTENCE STARTS WITH THE SAME VERB TENSE (I.E. PROVIDES, DEVELOPS, FACILITATES, ETC.)