Operations Assistant (Shift Lead) - Club Complex

About the position: This position is Non-appropriated Fund (NAF) and is located at the Ramstein Club Complex in Ramstein Air Base, Germany. This position may offer Logistic Support. The primary purpose of this position is to provide support and assistance to the Operation Managers in the economic and efficient operation of a Business Operations Restaurant (Food & Beverage).

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12899948 Assists in a Business Operations Restaurant (Food & Beverage) or Business Operations Program to ensure the quality of the product, guest service, and hospitality. Ensures that only authorized personnel use the facility, and that business rules, regulations and established procedures are followed. Responsible for issue, receipt, and control of cash. Performs basic register functions including voids, comps, discounts, other table maintenance. Prepares a report of all significant occurrences during the shift. May assist with daily financial paperwork, disbursements, and deposits. Assists management by adjusting schedules to match business needs. Inspects and ensures the security of the facility at the beginning and end of each shift. Monitors different setups to include, but not limited, to Front of the House, Back of House, Coffee operations and Bar operations; completes line quality checks throughout the operation. Assists management with assigning duties and responsibilities to team members based upon work requirements. Provides on the job training for new hires and other personnel. Assures patron satisfaction by resolving complaints and other customer problems. When needed, may perform the duties of a food server, barista, bartender, busser, host, expediter, line/prep cook or dishwasher. Performs other related duties as assigned.