Operations Manager - Ramstein Club Complex

About the position: This position is Non-appropriated Fund (NAF) and is located at E-Street Cafe and Heroes Bar and Grill within Ramstein Club Complex, Ramstein Air Base, Germany. Supervises and is accountable for all phases of the Business Operations Restaurant, Cafe or other Food & Beverage (F&B) operations, as assigned. This position may offer Logistical Support.

Supervises and is accountable for all phases of a Business Operations Restaurant (Food & Beverage) or Business Operations Program, as assigned. Implements employee training and provides on-site supervision for the operation (cost center). Reports directly to the General Manager or Assistant Manager. Aids supervisor in preparing annual budget, including manpower and equipment needs, to meet 86th Force Support Squadron goals. May approve requests or documents that obligate operational funds for expenditures within budget goals. Acts as inventory, property, and fund custodian for the operation's assets. Assumes responsibility and authority for facility maintenance and upkeep. Participates in the planning of structural changes and self-help projects, coordinating with base agencies to ensure project completion. Ensures accurate resale and real property inventories are maintained, and controlled within established goals, and operational requirements. Assists supervisor with the development of menus, cost cards, and standardized recipes, and program objectives and implements to subordinate staff. Controls and directs cash handling, credit card processing, and reporting for the operation. Must be able to use required software in reconciling transactions and process for proper accounting. Identifies operational staffing requirements, and recommends personnel actions based on type of action and activity needs. Provides required training to staff. Resolves employee and customer complaints in a timely manner. Ensures compliance/cooperation with necessary agencies including Fire & Safety, Security Forces, Public Health, EEO, etc. Supports food service for various events. Effectively and efficiently schedules employees based on approved budgets and activity needs. Recommends programs, specials, or events to enhance operations. Ensures economical and efficient restaurant operations, working within local and industry guidelines. Responsible for workforce management, staff recruitment and training. Maintains documentation of all personnel training and meets operational and administrative deadlines. Work shifts may be irregular with fluctuating hours, including evenings, holidays, and weekends. Performs other related duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12965510