OPERATIONS MANAGER

A CleaningOperations Manager is responsible for overseeing the daily, weekly, and monthlyoperations of a cleaning service, ensuring high standards of cleanliness,safety, and efficiency across various sites. This role typically involvesleading a team of cleaning staff, managing budgets and inventory, andmaintaining strong client relationships.

Responsibilities:

· Develop,implement, and monitor cleaning schedules and protocols to ensure consistent,high-quality service.

· Recruit,onboard, train, and motivate cleaning staff. Supervise performance, conductperformance reviews, and handle scheduling, including covering absences.

· Conductregular, documented inspections of facilities to ensure sanitation standardsare met.

· Act asthe primary point of contact for clients, responding to feedback and complaintspromptly.

· Manage,order, and maintain inventory of cleaning supplies and equipment, ensuringcost-effectiveness.

· Ensurestrict adherence to health, safety, and sanitation regulations (e.g., COSHH,OSHA).

· Manageoperational budgets, track expenses, and prepare reports on performance,productivity, and costs

Qualifications:

· Proven experience in cleaning operations and facilitymanagement

· Strong ability to manage, train, and motivateteams.

· Knowledge: Deep understanding of cleaningprocedures, chemicals, equipment, and safety standards.

· Organization: Excellent time management andorganizational skills, with the ability to manage multiple sites or projects.