Order Processing/ Customer Service Executive

KEY RESPONSIBILITIES:

• Required to process sales orders and returns in a timely and accurate manner
• Attend to inquiries & process quotes according to customer requirements
• Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders
• Provide necessary product and service-related information to customers

QUALIFICATIONS & SKILLS/REQUIREMENTS:

• Minimum 2 years of working experience in BPO/Customer Service/Operation
• Outstanding written and verbal communication skills
• Good knowledge of Electrical/Industrial products would be an added advantage
• Willing to work according to the Australian calendar and Australian working hours

WHAT WE OFFER YOU:

• An attractive remuneration package.
• A friendly and flexible work environment.
• A good work-life balance.
• Enhance your skills through direct involvement with international standards and practices.
• Gain international exposure through collaboration with experienced Australian teams.
• Opportunities for professional growth and development.