PCA Technical Manager

Provide technical guidance to all Certification Centres in the contribution to the achievement of Quality Goals and Performance Standards
 Provide higher level of decision with regards to technical issues of the PCA process including any discrepancy that may occur between certification centers and inspecting affiliates
 Provide the Sector, if required, with technical advice and guidance for further development of the Conformity Assessment Programs according to TFS business strateg

REPORTING LINE
 Global Standardization and Operations Manager


SPECIFIC RESPONSIBILITIES
 Updates himself / herself with the recent developments in the area of international rules, regulations, policies and practices pertaining to Conformity Assessment.
 Develops new policies, rules, instructions for existing and new PCA contracts
 Issues technical guidelines and policies to ensure continuous and consistent adherence to TFS Business Rules, Country Instructions and other technical requirements for inspection body (ISO/IEC 17020) and product certification body (ISO/IEC 17065).
 Provides direction and coaching to the Certification Centre (CC) Leaders in the areas of
- Technical Direction
- Policy Clarification
 Advises Certification Centres contract teams on complex and highly technical cases.
 Facilitates CC Management Team meeting, as required, in addressing clarifications, issues, concerns and Recommends the appropriate resource requirements of CCs and ensure appropriate candidates are selected.
 Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
 Perform other tasks to achieve operations efficiency, as maybe required by Management.
 Assist in the maintenance of the Quality Management System
 Act as Technical Manager for the Certification Centres as per ISO/IEC 17020 and ISO/IEC 17065 requirements.
 Trade Facilitation through appropriately attuned technical policies for all PCA contract teams following Conformity Assessment Instructions, TFS Business Rules and all other related references.
 Compliance to Company Policies, Rules and Regulations
 Monitor results and take corrective actions

To ensure strategic planning of goals of the Department.
 Proposes and implement approved Annual Strategic Project Plans that contributes to the Over-all SGS TFS Objective/s.
 To provide PCA-related technical support as required by Management.
 To ensure compliance of Certification Centre to relevant standards e.g. ISO/IEC 17020, ISO/IEC 17065, etc.

Graduate of at least a Bachelor’s course in Business or Engineering
 Minimum 7 years experience in the industry and in any combinations of the following fields:
- Technical regulations (WTO-TBT rules)
- Standardization
- Quality Assurance
- Laboratory Testing
- Conformity Assessment (certification/accreditation)
- Management Systems Auditing (QMS,EMS, etc.)
 Competent knowledge of all aspects of trade, export procedures, technical regulations and documentation.
 Complete understanding and expertise in product certification or conformity assessment process, essential product specifications, and applicable standards as well as customs classification rules.
 Minimum 5 years proven Management Experience with People Management skills of a medium to large size organization. Management experience in the areas of Production Process Assembly and/or Trade Data Assembly is an advantage.
 Good knowledge in the ISO 17020 and the ISO 17065 standards.

Experienced in SGS TFS services, an advantage
 Product Technical expertise and/or Language Skills expertise an advantage
 Familiar with management statistical analysis
 Familiar with International Trade Practices. Trade experience in import or export or customs brokerage and/or banking procedures an advantage
 Excellent Presentation and training skills
 Above average communication skills
 Computer literate
 Decisive, Assertive and Results Oriented
 International Job experience, exposed to cross-cultural style of Management, an advantage
 Willing to travel and willing to be relocated, if necessar

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