Presales Engineer

Key Responsibilities

1. Solution Design & Architecture

• Design integrated physical security solutions including IP Video Surveillance (CCTV), Access Control Systems (ACS), Intrusion Detection, and Intercom systems.
• Design network architectures ensuring smooth IoT/edge device deployment, reliable communication protocols, and bandwidth optimization.
• Ensure all physical security designs comply with corporate IT cybersecurity standards, including firewall configurations, encryption, and endpoint security.

2. Pre-Sales & Bidding

• Lead technical discussions, architectural whiteboarding, and product demonstrations for prospective clients.
• Conduct site surveys to evaluate physical deployment conditions and gather detailed client requirements.
• Prepare comprehensive Bills of Materials (BOM), technical proposals, compliance matrices, and cost estimations for tenders.

3. Proof of Concepts (POC) & Vendor Management

• Execute Proof of Concepts (POCs) and pilot projects to validate solution feasibility and performance.
• Evaluate, recommend, and manage relationships with third-party hardware and software vendors.

4. Handover & Project Support

• Conduct detailed technical handovers to the post-sales implementation and project delivery teams to ensure smooth rollout.
• Provide tier-3 technical escalation support during complex installations.

Job Requirements & Qualifications

1. Education:

• Bachelor’s Degree in Computer Science, Information Technology, Electronics Engineering, or a related field.

2. Experience:

• 3+ years of experience in technical pre-sales, systems engineering, or solution architecture, specifically within physical security (ELV) or IT networks.

3. Technical Skills:

• Proficiency with electronic security platforms (e.g., Milestone, Genetec, Avigilon, Lenel, Hikvision, Dahua, Gallagher or similar).
• Strong IT infrastructure and networking fundamentals (TCP/IP, routing, switching, VLANs, and VPNs).
• Knowledge of cybersecurity principles, server virtualization, and database management.

4. Soft Skills:

• Exceptional client-facing communication, presentation, and proposal-writing skills.

5. Certifications:

• Relevant industry certifications are highly advantageous (e.g., CISSP, CCNA, or vendor-specific security/networking certifications)