Product Manager, Delivery and Fulfillment

This role will develop product strategies, identify opportunities, and design solutions that set the standard for Apple’s Delivery & Fulfillment initiatives and representing the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers. Minimum Qualifications 7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences BA/BS in Computer Science or a technical degree, or 7+ years of relevant professional experience Preferred Qualifications Experience defining and delivering customer experiences related to Delivery and Fulfillment programs, for customer-centric experiences across all physical and digital channels Experience working with external partnerships and cross functional teams to drive requirements and align on solutions to provide the best possible customer experience and technology Ability to lead significant digital transformations, including adopting new technology platforms and defining operational processes Possess strong technical skills with the ability to dive into architecture and designs in order to partner with solution architects and engineering teams Capable of moving from high-level conceptual ideas to detailed, systematically organized plans and implementations Proven ability to translate complex information into concise, and compelling narratives appropriate for different stakeholders, fostering alignment across all organizational levels Demonstrates Apple’s values of inclusion and diversity in daily activities, helping create an environment by respecting differences and having a curiosity to learn.