Product Safety Engineer

Key Responsibilities

Safety Incident Management

· Act as the main point of contact for critical vehicle safety incidents

· Assess and triage cases, and activate appropriate response protocols

· Implement immediate containment measures to mitigate risks

Technical Analysis &Investigation

· Lead root cause analysis (RCA) for recurring or critical issues

· Work closely with Engineering, Quality, and suppliers to diagnose faults

· Document findings and ensure clear communication across stakeholders

Process & Quality Management

· Develop and improve aftersales SOPs and safety processes

· Support business continuity planning for safety-related events

· Monitor repair quality and provide insights to improve service standards

Data Analysis & Reporting

· Track key KPIs (e.g. First Time Fix Rate, Repair Time, Repeat Repairs)

· Identify trends using warranty and vehicle data

· Prepare reports and insights for management

Requirements

· Degree in Engineering or related field

· Experience in automotive, engineering, or product safety/quality roles

· Strong analytical and problem-solving skills

· Good communication and stakeholder management abilities