Program Assistant

The Program Assistant supports program operations by tracking referrals, action items, assignments, and deadlines; coordinating with stakeholders and subject matter experts; preparing reports, briefings, correspondence, and presentations; managing data and tracking systems; reviewing policies and communications for compliance impact; and recommending workflow improvements to resolve administrative and operational issues while strengthening communication, compliance, program follow-through.

Develop and implement methods to track referral and integrated neurology action items. Manage and maintain internal and external action item tracking systems. Monitor deadlines and provide status reports to leadership. Coordinate with stakeholders to ensure timely completion of assignments and actions. Prepare reports, briefing materials, correspondence, and presentations for leadership Prepare reports, briefing materials, correspondence, and presentations for leadership Review incoming assignments and identify appropriate subject matter experts. Coordinate meetings, committees, conferences, and special program activities. Analyze administrative processes and recommend workflow improvements. Develop solutions to administrative and operational issues affecting program operations. Review communications, policies, and program issues for compliance and operational impact. Develop recommendations to ensure compliance with new or amended policies. Work Schedule: Monday - Friday, 7:30am to 4:00pm Telework: This position may be authorized for ad-hoc only telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Assistant/PD671-3531-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Pre-Employment/Post-Employment Physical Examination: May be required, depending on the needs of the organization Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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