Program Manager, AMR Ownership Operations

We are looking for an exceptional Program Manager that is skilled at ideating, creating, building, leading, and implementing tools, programs, and resources that enable and equip teams and leaders to best care for customers. This role will develop product strategies, identify opportunities, and design solutions that set the standard for a personalized retail experience. Minimum Qualifications 7+ years of Project/Program Management experience or equivalent in Retail operations, leadership development, organizational design, or a related field. Proven track record of navigating complex, ambiguous landscapes and driving scalable solutions across multiple teams. Demonstrated ability to independently lead large-scale programs from inception to launch with minimal oversight. Experience gathering insights from diverse global groups and balancing competing priorities for key business partners. Outstanding organizational, documentation, and communication skills, with extensive experience presenting to and influencing senior executives. Preferred Qualifications Advanced degree or relevant industry certifications. Deep understanding of Apple Retail store operations, field leadership structures, and the global customer experience. Experience working in a global organization, specifically interfacing with AMR and WW support teams. Demonstrated passion for coaching others, fostering inclusive environments, and elevating the capabilities of the broader team.