Project Manager (Digital Services & National Initiatives) – Public Sector

Government (WOG) Initiatives and national-level healthcare/wellness programs.

Role Purpose

The Project Manager will be responsible for planning, executing, and managing the end-to-end delivery roadmap, schedules, resources, and risks for assigned digital products, platforms, and initiatives. Sitting within the Chief Information & Operations Officer (CIOO) division, the candidate will ensure alignment with government standards while driving agile product delivery.

Key Responsibilities

1. Project & Product Management

• Plan, manage, and track project schedules, resource allocation, risk mitigation, and product roadmaps for assigned digital services and platforms.

• Drive product delivery using Agile Methodologies, ensuring high-quality, iterative releases that meet business objectives.

• Oversee the implementation, deployment, and ongoing support of systems/products hosted on Cloud Environments.

• Adapt and take on re-assigned products/projects or other strategic tasks as directed by the CIOO to meet evolving organizational needs.

2. Contract & Vendor Governance

• Manage IT vendor contracts, ensuring all deliverables meet contractual obligations and service standards.

• Review, evaluate, and validate the efforts, scope, and technical estimates for system deliveries, enhancements, and change requests.

• Support application operations, audit fieldwork, and drive swift resolution for Problem/Incident Management.

3. Stakeholder & Compliance Management

• Collaborate with cross-functional government stakeholders, tech partners, and vendors to deliver seamless citizen-centric services.

• Ensure all IT systems and delivery processes comply strictly with Government Security Guidelines (e.g., Government Instruction Manual / IM8).

Job Requirements

Minimum Educational Qualification:

• Bachelor’s Degree in Information Technology (IT), Computer Science, or a strictly related discipline.

Mandatory Experience (Within the recent 7 years):

• Minimally 4 years of direct experience in Project, Product, or Platform Management.

• Minimally 4 years of hands-on experience with Agile Methodologies, agile tools (e.g., JIRA/Confluence), and agile delivery frameworks.

• Minimally 4 years of experience implementing and supporting systems/products/platforms in a Cloud Environment (e.g., AWS, Azure, GCC).

• Minimally 4 years of experience in contract management and evaluating technical delivery/enhancement efforts from vendors.

• Minimally 4 years of experience in delivering and supporting Singapore Government projects/products/platforms.

Added Advantages (Preferred Skills):

• Domain Knowledge: Prior experience or strong domain knowledge in local healthcare or statutory board environments.

• Compliance: Familiarity with government security guidelines and compliance frameworks (e.g., Instruction Manual / IM8).

• Technical Exposure: Exposure to AI usage/adoption and recent mobile app/API development methodologies.

• Operations: Experience in application operations, managing IT audits, and formal Incident/Problem Management.

• Soft Skills: Exceptional communication, analytical, and sharp problem-solving skillsets to manage complex stakeholder landscapes.