Research Associate
About the Team
Research & Insights is the team that helps Salmon understand its customers, market, and business opportunities. We generate the insights that help teams make better decisions, improve customer experiences, and identify new opportunities for growth.
As Salmon continues to scale, customer and market understanding become increasingly important. This team works closely with Marketing, Product, Strategy, Growth, and Operations to ensure that business decisions are informed by reliable research and meaningful data.
We're looking for curious, detail-oriented individuals who enjoy solving problems, uncovering insights, and helping transform information into actionable recommendations.
About the Role
As a Research Associate, you will support the execution of qualitative and quantitative research projects across a variety of business topics and customer segments.
You'll work closely with researchers and cross-functional stakeholders to coordinate studies, recruit participants, conduct market and industry research, support fieldwork activities, and assist with data processing and reporting. This role offers broad exposure to research methodologies, consumer insights, and business decision-making.
This is an excellent opportunity for someone who is passionate about research, learning, and problem-solving, and who wants to build a career in insights, strategy, or consumer research.
What You'll Do
Research Project Coordination
Support research projects from planning through completion, including scheduling, documentation, and logistics management
Coordinate timelines, project trackers, and research materials to ensure smooth execution
Assist with managing multiple projects and priorities simultaneously
Support researchers in maintaining project quality and meeting delivery deadlines
Participant Recruitment & Fieldwork Support
Recruit, screen, and manage research participants to ensure study requirements and quotas are achieved
Coordinate participant communications, scheduling, and follow-up activities
Support virtual and in-person fieldwork, including venue or platform setup, note-taking, and issue resolution
Ensure a positive participant experience throughout the research process
Market & Industry Research
Conduct secondary research on industries, competitors, market trends, and consumer behavior
Gather and organize information from credible sources to support business and research objectives
Monitor relevant market developments and identify emerging trends
Support the development of research briefs and background materials
Data Processing & Analysis Support
Assist with data encoding, data cleaning, and organization of research datasets
Support basic analysis of qualitative and quantitative research findings
Maintain structured databases, trackers, and research documentation
Ensure accuracy and consistency across research outputs and reporting materials
Reporting & Insights Support
Prepare research summaries, trackers, reports, and presentation materials
Assist in translating research findings into clear and actionable insights
Support the creation of stakeholder-ready presentations and documentation
Help ensure research findings are communicated effectively across the organization
What Makes You a Strong Fit
At least 1 year of professional work experience
Exposure to research through professional work, internships, academic projects, or related activities
Strong written and verbal communication skills in both English and Filipino
Proficiency in Google Workspace or Microsoft Office applications, including Docs, Sheets/Excel, and Slides/PowerPoint
Strong organizational skills and attention to detail
Ability to conduct credible, structured, and efficient online research
Strong problem-solving skills and willingness to learn new methodologies and tools
Ability to work independently while collaborating effectively with cross-functional teams
Comfortable managing multiple priorities in a fast-paced environment
Knowledge & Domain Expertise
Interest or familiarity with:
Market research
Consumer insights
Customer experience research
Qualitative and quantitative research methodologies
Industry and competitor analysis
Data organization and reporting
Business problem-solving and insight generation
Bonus:
Experience in participant recruitment, fieldwork coordination, or desk research
Familiarity with qualitative and quantitative research methods
Experience working with datasets, spreadsheets, trackers, and reporting tools
Experience conducting interviews, surveys, focus groups, or observational research
Exposure to fintech, banking, technology, or consumer-focused industries
Experience supporting research, strategy, marketing, or product teams
Why Join Us?
What We Create
Modern banking services for millions of Filipinos
Cutting-edge financial products powered by global best practices and AI
A licensed neobank on a mission to become a leading fintech company in Southeast Asia
Backed by $200M+ from ADQ, World Bank Group, and leading global investors
A company where products are built and launched in months, not years
A platform with significant opportunities for growth and international expansion
What We Offer
A passionate, international team
Fast, merit-based career growth
Performance-driven rewards and recognition
Opportunities for international exposure and collaboration
Modern office in Manila, Philippines
Medical insurance and wellness benefits
Regular team events and activities