Restaurant Manager
- Delivers Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Develops departmental standards and procedures to promote salesmanship, beverage creativity and profit
- Communicates to his/her superior any difficulties, guest comments and other relevant information
- Delivers daily briefings and attends other Food and Beverage meetings as scheduled
- Delivers prepared training sessions in line with a departmental monthly calendar
- Prepares for service by ensuring the department’s:
- Carries out effective service by ensuring all staff are aware of their role in:
- Carries out effective beverage service by ensuring:
- Patron care standards are adhered to by ensuring:
- Cellar operations are carried out including:
- Correct use of refrigeration system
- Effective operation of the post-mix syrups bulk dispense system
- Operating the beer reticulation system
- Adhering to stock control procedures
- Takes appropriate action to resolve guest complaints
- Be responsible for requisition bar items according to bar stocks
- Ongoing training and coaching should be conducted to enhance the knowledge and skills of the staff.
- Completes spillage report and submit to Food and Beverage manager at the Conclusion of each shift
- Assists to promote the entertainment.
- Works with superior on manpower planning and management needs
- Works with superior in the preparation and management of the Department’s budget
- Motivates and drives team productivity at all times and offers assistant to other outlets where possible and as requested.
- Closely monitors outlet flow and proposes ideas to increase table turn over and overall outlet capability
- Conducts regular check on the cleanliness
- Reports all the default area and equipment and follow up to fix the area.
Required Skills
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good writing skills
- Leadership Skills
Qualifications
- Degree or Diploma in Hotel Management, Food & Beverage, or related field.
Experience
- 2 years related experience, including supervisory experience, or an equivalent combination of education and experience
Please contact us via email: tuyen.chau@accor.com