Retail Banking Officer

Job Description: Retail Banking

· Maintaining a positive, empathetic and professional attitude toward customers

· Communicating with customers through various channels

· Liaising with Customer, Banks on update/follow up issues

· Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account

Management, Account Opening

· Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts,

Cashier Order)

· Handling local and foreign cheques clearing through CTS/EGIRO

· Handling currency cash

· Ensure the smooth and efficient day-to-day operations

· Onboarding new customer (SB/CA) and scrutinizing documents