Sales/ Customer Service Administrator

Sales /Customer Services Administrator (entry level) -

RESPONSIBILITIES

· Manage daily customer sales Purchase Order.

· Update and maintain sales price & catalogue

· Process invoice, cancellation/expired/damage stocks and issue CN

· Handle all Point of Sales Material with efficiently and effectively by Principle

· Maintain monthly Initivate Maintenance (product discount) promotion list in the system

· If needed, maintain customer list, organise Proof of Performance photos to generate promotional claims from the principals/supplier

· If needed, receive & distribute daily customers’ sales Invoice/PO for sales team

· Fully in-charge of all sampling and FOC items to trade with trackers

· Filing of Invoices after WMS captured

· Generate New Product Trade circular and Price Mark Up to trade

· Collaborate with principle on discontinued products, new product’s pack shot and APFS

· Handle customer’s call-in queries

· Upload sales items to system (ERP/DMS) when there’s new SKU or change of item code and description

· Sync daily orders to WMS, consolidate all orders, raise Sales Order, upload confirmation to ERP, release order and post to sales journal

· Perform inventory adjustments, support Sales department to create and place orders to supplier on time, and Warehouse & Logistics team enquires

· Prepare & close Picking List on time, ensure data flow thru the system accurately

· Report to supplier if any discrepancy

REQUIREMENT

Education qualification - Graduates in any discipline

Language - Ability to converse, read and write fluently in basic English

Experience - Preferred with 2 years working experience in relevant field

Proficiency in Microsoft Word, PowerPoint, Excel

Key factors:

1. Ability to operate with discipline.

2. Able to work under pressure

3. Have ability of analysing and solving problems

4. Good communication and teamwork skill

5. Able to co-ordinate with all departments

Package and benefits

Similar jobs