Sales Indoor Coordinator

Job Summary

• Assist the sales team to facilitate operational process.
• Optimising manufacturing process flow to execute sales activities.
• Involved in handles all sales orders and the delivery processes.
• Preparation of necessary documentation and generate quotation from SAP System.
• Coordination with the respective internal and external stakeholders.
• Ensure smooth order process flow from start to end and rendering full support to the Corporate Sales Team.
• Coordinate with the SCM team on all export shipments preparation, including pre-shipment certification arrangement.
• Conclude contracts for customers including the proposal, negotiation, closing and filing.
• Coordination and preparation of sales/purchase documentation.
• Coordination of order processing and scheduling between customers & internal stakeholders.
• Maintain and review Baker’s Playbook contract and Wave contract consumption volume.
• Comply with the required workflow and documentation procedures as mandated in Internal Control system.
• Provide administrative support to sales team, eg OTD report, weekly order status, Ariba system.
• Timely informs/reports to sales team when receiving any queries about technical or quality issues.
• SalesForce (CRM) quotation entry and follow up.

Key Accountabilities

• Supporting sales to achieve sales target
• Ensuring order satisfaction
• Coordinates with external and internal customers
• Handling quotation
• Order processing
• Support the growth in Baker and their machine shops
• Promoting customer satisfaction
• Handling administrative duties

Key Competencies

• Customer orientation.
• Analysis/problem solving.

• Quick thinking/learning.
• Teamwork.
• Communication.
• Self-confidence
• Judgement/decision making
• Multi-task

Requirement

Diploma / 2-3 years of relevant experience