Sales Manager

As Sales Manager, you are instrumental in driving revenue, building influential relationships, and positioning the resort within key global markets. With a strong commercial mindset and a flair for lifestyle hospitality, you will identify opportunities, convert business, and elevate the brand’s presence across luxury leisure, corporate, and MICE segments. This is a role for someone who thrives on connection, momentum, and delivering results in a fast-paced, high-energy environment.

Key Responsibilities

• Develop and execute sales strategies to achieve room revenue, ADR, and market share targets

• Actively source and secure new business opportunities across luxury leisure, corporate, and MICE segments

• Build and maintain strong relationships with travel agencies, tour operators, DMCs, and corporate clients

• Conduct sales calls, client meetings, and presentations to promote the resort’s offerings

• Negotiate contracts, rates, and partnership agreements in line with revenue strategy and brand standards

• Collaborate with Revenue Management to optimize pricing and maximize performance

• Build long-term partnerships with key accounts through proactive communication and personalized service

• Host site inspections, familiarization trips, and curated client experiences

• Respond promptly to inquiries, proposals, and event-related requests

• Monitor market trends, competitor activity, and industry developments to identify opportunities

• Prepare regular sales reports, forecasts, and performance updates for leadership

• Identify new business opportunities based on market insights and evolving client needs

• Ensure all contracts, rate agreements, and sales documentation are accurate and compliant

• Maintain accurate weekly and monthly reporting on sales activity and pipeline

• Support the development of sales collateral and promotional materials

• 2–4 years’ experience in a Sales role within hospitality, preferably luxury or lifestyle brands

• Proven track record in driving revenue and securing new business

• Strong understanding of leisure, corporate, and MICE segments

• Excellent communication, negotiation, and relationship-building skills

• Commercially driven with a strong focus on results and performance

• Highly organized with strong planning and time management skills

• Proficiency in Microsoft Office and CRM systems; knowledge of Opera or similar is a plus

• Confident, energetic, and able to thrive in a dynamic environment

• Strong presentation skills with the ability to influence and engage clients

• Willingness to travel and represent the brand at industry events

• Passion for hospitality and creating impactful, memorable experiences