Senior Administrator, Investor Services

Senior Administrator, Investor Services

Job Location - Hong Kong

Shift - Monday - Friday, 9.00am - 6.00pm

Work mode - Hybrid

Job duties:

  • Performs AML/CFT including investor KYC and follow up with investor on required KYC documents including FATCA/CRS related forms/information
  • Prepares investor KYC pack and update the checklist/system
  • Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check
  • Prepares FATCA/CRS files and arrange respective reporting before regulatory deadlines
  • Oversee and review TA dealing activities including capital calls, distributions, transfer, subscriptions, redemptions, switches
  • Maintains and updates investor register and static data in system
  • Prepares and issues investor statements, contract notes and manages distributions/dividends
  • Review and approve payments and settlements
  • Act as the key contact with clients and investors on routine transaction and KYC related matters
  • Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements
  • Collaborates with other teams to understand client needs and provide solutions
  • Participates in ad hoc projects assigned by your supervisor
  • Degree holder in Business Administration or related discipline
  • Minimum 2 years investor services experience
  • Candidates with less experience will be considered for a more junior role
  • With Know Your Customer ("KYC") or Transfer Agency background is required
  • Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
  • Excellent in both written and spoken English and Chinese, with conversational Mandarin
  • Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
  • Able to adapt in new challenges and with excellent communication skills
  • Mature and stable, be willing to work under pressure


**Technical skills, experience, and qualifications requirement**

  • Degree holder in Business Administration or related discipline
  • Minimum 2 years investor services experience
  • Candidates with less experience will be considered for a more junior role
  • With Know Your Customer ("KYC") or Transfer Agency background is required
  • Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
  • Excellent in both written and spoken English and Chinese, with conversational Mandarin
  • Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
  • Able to adapt in new challenges and with excellent communication skills
  • Mature and stable, be willing to work under pressure

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