Senior Executive / Assistant Manager (HR Technology & Continuous Improvement)

Position Overview

The candidate will support the Senior Manager/Assistant Manager HR (Technology and Continuous Improvement) in all HRIS related work and ensure that all activities are completed timely and accurately while working closely with stakeholders to drive continuous operational improvements.

The role includes providing support for some HR modules and third-party systems, addressing first- and second-level staff queries related to system functionalities and conducting simple user acceptance testing to verify that the system aligns with business rules and logic.

The role also supports the maintenance of IT assets within the HR Division and ensuring proper documentation is kept for audit purposes.

Responsibilities

• Provide functional support for SAP SuccessFactors, SAP HCM systems and other third-party systems and handle staff queries on system-related issues
• Log tickets and follow up with consultants and stakeholders for timely resolution of issues raised, ensuring SLA is met
• Conduct and coordinate user acceptance testing to ensure proper implementation of business rules and system logic when required
• Follow up with consultants and stakeholders for timely system changes and resolution of issues raised
• Prepare SOPS, training manuals and conduct train-the-trainer trainings to respective stakeholders
• Maintain IT assets for HR Division and ensure proper documentation for audit purposes
• Support department budgeting and audit requirements and oversee other HR functions assigned

Requirements

• Bachelor’s degree in information system, Computer Science, Computer Engineering or equivalent
• Experience in SAP SuccessFactors (SF) including SAP HCM (PY) and Concur.
• At least 2 to 3 years of experience in IT industry with experience in SAP SF modules/ SAP HCM
• Possess excellent logical & analytical skills, good Microsoft Excel skills with the ability to work independently
• Innovative, resourceful problem-solver with excellent interpersonal and communication skills
• HRIS and HR Business Processes knowledge with experience in project implementations, roll-out and integration is preferred

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

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