- Customer Support: Address and resolve billing inquiries and issues via email or chat.
- Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.
- Issue Resolution: Investigate and resolve discrepancies in billing and payments.
- Documentation: Maintain accurate records of customer interactions and transactions.
- Communication: Liaise with other departments to ensure seamless resolution of customer issues.
- Compliance: Ensure all billing activities comply with company policies and regulations.
- Reporting: Generate and analyze billing reports to identify trends and areas for improvement.
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- Customer Support: Address and resolve billing inquiries and issues via email or chat.
- Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.
- Issue Resolution: Investigate and resolve discrepancies in billing and payments.
- Documentation: Maintain accurate records of customer interactions and transactions.
Graduate in Accounting or MBA Finance 2-4 years of experience in Accounts Receivable.
