ServiceNow Developer

ServiceNow Developer - CMDB Role Overview Responsible for developing, configuring, and supporting CMDB-related functionalities, ensuring adherence to best practices and governance models. Key Responsibilities • Develop and configure: o ITSM Application o CI classes, relationships, attributes o Business Rules, Script Includes, UI Policies • Support CMDB data population: o Integrations (REST/SOAP) o Import Sets & Transform Maps • Assist in configuring: o Discovery and Service Mapping (basic support) • Implement data validation & reconciliation logic • Debug issues related to: o Data inconsistency o Relationship errors • Support reporting and dashboards • Participate in code reviews and deployment activities Required Skills & Experience • 3+ years ServiceNow development experience • Strong knowledge of: o Glide scripting (GlideRecord, APIs) o CMDB schema & relationships • Hands-on experience with: o Transform Maps o Scheduled Jobs • Understanding of ITIL processes Good to Have • Exposure to: o Discovery patterns o IntegrationHub • CSA / CAD certification preferred

Key Responsibilities • Develop and configure: o ITSM Application o CI classes, relationships, attributes o Business Rules, Script Includes, UI Policies • Support CMDB data population: o Integrations (REST/SOAP) o Import Sets & Transform Maps • Assist in configuring: o Discovery and Service Mapping (basic support) • Implement data validation & reconciliation logic • Debug issues related to: o Data inconsistency o Relationship errors • Support reporting and dashboards • Participate in code reviews and deployment activities

Required Skills & Experience • 3+ years ServiceNow development experience • Strong knowledge of: o Glide scripting (GlideRecord, APIs) o CMDB schema & relationships • Hands-on experience with: o Transform Maps o Scheduled Jobs • Understanding of ITIL processes Good to Have • Exposure to: o Discovery patterns o IntegrationHub • CSA / CAD certification preferred