Showroom & Brand Experience Manager [5 days | up to $6500] - LCYL

Showroom & Brand Experience Manager

• Salary: $5200-$6500
• 5-day work week (Shift based on 44 hours per week).
• Required to work on both Saturdays and Sundays, with generally one Saturday and one Sunday off per month.
• Transport will be provided from Yew Tee MRT Station or Admiralty MRT Station for employees scheduled to work at Lamitak Gallery.
• Additional allowance provided for grooming and clothing.

Key Responsibilities

• Lead and manage daily showroom operations and customer experience standards
• Drive premium hospitality-style service delivery across the showroom team
• Coach and develop front-line staff on service excellence, customer engagement, and presentation standards
• Ensure showroom presentation, ambience, and brand consistency are maintained at all times
• Handle customer enquiries, escalations, and VIP client interactions professionally
• Work closely with Marketing, Sales, Creative, and Product teams to support campaigns, launches, and showroom events
• Manage roster planning, manpower coordination, and operational readiness

Requirements:

• Diploma or Degree in Hospitality, Retail Management, Marketing, Business, or related fields
• Minimum 5 years of experience in luxury retail, premium showroom, hospitality, airline service, customer experience, or related industries

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279