Spanish Business Analyst – IT

Candidate Proficient with Spanish

Preferred Shift: Tuesday – Saturday 9:30 AM to 6:00 / Sunday – Thursday 9:30 AM to 6:00 AM

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.

• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organizations systems and capabilities.

• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

• Assists in the business process redesign and documentation as needed for new technology.

• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.

• Educates the IT organization on the direction of the business.

• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.

• May make recommendations for buy versus build decision.

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

• Typically has 3 to 5 years of relevant technical or business work experience.

• Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.

• UAT testing and defect management for a variety of applications and systems.

• Assists in the analysis of underlying issues arising from investigations into requirements.

• Project management, in depth analysis, and problem solving are daily competencies.

Required Skills:

• Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.

• Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.

• Manage the end-to-end automation process of internal and external business partners globally.

• Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.

• Applicant must speak Spanish.

• Flexible work schedule is necessary.

• This position may require working nights and/or weekends per business needs.

Preferred Additional:

• Sales Force Experience Preferred Spanish Fluency (In addition to English)

• Preferred Technical Support Certifications or Degrees

• Preferred Shift: Tuesday – Saturday 9:30 AM to 6:00 / Sunday – Thursday 9:30 AM to 6:00 AM.

Feel free to call me

Vishwas Jaggi

973-475-7482