Studio Manager (amber)

amber, the exciting new sister brand of Amore Fitness, is an upcoming boutique women’s-only group functional training studio in Singapore. The studio is built around high-quality coaching, strong community, and long-term member development. Join us as we take a step towards a new era of fitness in Singapore.

We are looking for a dynamic Studio Manager to be the driving force behind studio operations, team leadership, sales performance and studio growth.

Key Responsibilities:

Own Studio Operations

• Oversee daily operations of the studio, ensuring smooth and efficient performance.
• Manage staff rostering
• Maintain high standards of customer service, safety and cleanliness.
• Manage inventory of studio supplies, retail merchandise, and administrative materials.
• Conduct regular checks on equipment, and coordinate maintenance and repairs promptly.

Sales & Revenue Growth

• Take ownership of monthly sales targets for new memberships, class packs, and retail products.
• Manage the sales funnel by responding to inquiries, conducting studio tours for prospective members, and following up on leads via phone/email.
• Monitor member attendance and implement re-engagement strategies for inactive members to minimize churn.
• Assist in tracking KPIs and preparing weekly sales reports for management.

Class Scheduling & Instructor Liaison

• Oversee the daily and monthly class schedule, ensuring a balanced mix of class styles and teachers to maximize attendance.
• Act as the primary POC for coaches call-outs; quickly secure substitute teachers to ensure zero class cancellations.
• Verify instructor attendance and class counts to assist with accurate payroll processing.

Member Services and Community Management

• Lead by example at the front desk.
• Handle member feedback, complaints, or account issues.
• Foster a warm and inclusive atmosphere.
• Deliver exceptional member experience

Team Leadership

• Manage and lead a team that includes full-time, part-time and freelance.
• Lead weekly huddles and performance reviews.
• Ensure team professionalism, punctuality and alignment with brand culture
• Onboard and train new staff as the studio grows

Additional Skills

• Prior experience as a Head Coach, Lead Coach, or Senior Coach may be considered for a hybrid role (Studio Manager & Head Coach)

Qualifications:

• 2-4 years in team leadership or studio management
• Experience in fitness, hospitality, retails or service-based management preferred
• Experience managing schedules, systems, and customer interactions
• Previous leadership or supervisory experience is a strong advantage

Requirements and Skill Sets:

• Excellent communication and people management skills
• Sales-driven mindset with a focus on relationships and retention
• Customer-focused, calm, and solutions-oriented
• Comfortable using booking systems, CRM tools, and basic reporting
• Strong organisational and time-management skills
• Willingness to work flexible hours
• Passion for health and wellness

What We Offer:

• Competitive salary + benefits package
• Free gym memberships
• Career progression through studio expansions
• Access to professional development, education and certifications
• Opportunity to be part of a studio from its early growth phase

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com.