Surveillance Operator - Full Time

GENERAL REQUIREMENTS:

· Previous Surveillance experienced preferred.

· A thorough working knowledge of all casino games is preferred with an emphasis on payoffs, odds, procedures, and game protection.

· Must possess excellent customer service, communication, organizational, and writing skills.

· A working knowledge of Gaming Control Board Regulations is preferred.

· Must be able to work any day of the week and any shift.

· Must have basic computer operational skills.

· Must be able to get along with co-workers and work as a team.

· Must possess a good math aptitude.

**Note: Interested applicants cannot have any relatives working in any cash handling, casino, or guest-related position at Horseshoe Lake Charles.

ESSENTIAL JOB FUNCTIONS:

· Operates all surveillance equipment, including, but not limited to, VCR’s, monitors, switchers, computers, controllers, and cameras.

· Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures, and internal controls.

· Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

· Must be able to sit or stand for long hours observing numerous CCTV screens.

· Must be able to respond calmly in crisis and stressful situations.

· Must be able to see and, also, remember the specific details of incidents and persons.

· Must be able to lift up to 50 pounds.

· Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.

· Must be able to give court testimony when necessary and write detailed reports.

· Must present a well-groomed appearance.

WORK ENVIRONMENT:

· Must be able to work and maneuver in close quarters.

· Must be able to work overtime or change shifts on short notice.

· Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

· Must be able to work in a low light environment.