Technical Admin

Qualifications

• Enquiry Handling: Log customer enquiries and service requests in ERP/CRM under supervision.
• Job Order Support: Generate basic job orders and assist in preparing daily schedules.
• Documentation Support: Collect and file service reports, photos, and completion documents.
• Customer Contact: Follow up on sign-offs or clarifications with guidance.
• Data Maintenance: Update customer contact logs, records, and support tickets.
• Admin Assistance: Support filing, scanning, and handover pack preparation for projects.
  

Qualifications & Requirements

• Education: Higher NITEC/Diploma in Business Administration, Customer Service, or related field.
• Experience: 0–2 years of customer service, call centre, or admin experience.
• Technical Skills: Basic knowledge of customer service processes.
  Familiarity with ERP/CRM systems (training will be provided).
  Proficiency in Microsoft Office (Word, Excel, Outlook).