Technical Project Manager

You will own the operational side of software delivery, including intake prioritization, tracking, and stakeholder coordination. You will define scope, drive alignment, and ensure timely delivery across multiple engineering teams across New York and India while bridging London with the broader technology organization. You will engage in architecture discussions, assess dependencies, and leverage AI tools to improve productivity and outcomes, while delivering clear updates to leadership.

Responsibilities

• Act as a key execution partner to the India-based Head of Galaxy Retail (G1), supporting multiple engineering teams (20–30 developers across New York and India)
• Serve as the central point of accountability for execution across Retail Engineering, aligning business priorities with technical delivery
• Own the end-to-end intake process for new workstreams—ensuring requests are captured, clearly defined, scoped, and prioritized
• Maintain a real-time view of team resourcing, priorities, and delivery progress, identifying conflicts, risks, and gaps early
• Build and maintain clear, up-to-date reporting (“single pane of glass”) for leadership and stakeholders
• Drive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythms
• Lead complex, cross-team initiatives with multiple dependencies, ensuring alignment and timely delivery
• Coordinate with adjacent teams (infrastructure, security, controls) to manage dependencies and unblock execution
• Proactively identify and resolve blockers, risks, and changes in scope or resourcing
• Deliver clear, concise updates to senior leadership, including the CTO
• Contribute to improving delivery standards and operational maturity across the Technology organization
• Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
• Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.

Requirements

• 7+ years of experience in Technical Program Management, with direct involvement in engineering-led delivery
• Strong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zones
• Proven ability to manage intake, triage requests, and define scope and priorities with technical stakeholders
• Experience tracking resource allocation across teams and proactively identifying capacity risks or gaps
• Demonstrated ability to drive execution—organizing work, following through, and unblocking teams
• Highly structured, with strong fluency in delivery tooling (JIRA, dashboards, documentation)
• Excellent communicator, able to deliver concise updates to senior stakeholders, including the CTO
• Experience managing large, multi-team initiatives with cross-functional dependencies
• Ability to engage deeply with technical systems, architecture, and dependencies without being hands-on coding
• Operates independently with strong ownership, urgency, and accountability
• Based in London, with the ability to bridge execution across New York and India
• Experience in digital assets and financial markets, including experience delivering technology initiatives in retail finance environments
• Bonus Points: Prior experience as a software engineer or in a hands-on technical role is a strong plus

Benefits

• Competitive base salary and discretionary bonus
• Hybrid working arrangements
• Company-paid health/dental (Bupa) and protective benefits for employees and their eligible dependents
• 4% company pension contribution
• Free coaching and counseling sessions through Headspace
• Generous paid Parental Leave
• Opportunities to learn about the Crypto industry
• Free daily snacks and weekly lunches (London office)
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups