Tour Guide

The Tour Guide position is all about:

• Understand the detail of permits to operate tours and ensure departments compliance with the conditions of permits through operational activities
• Present information and interpretation on all tours to the required standard
• Ensure cleanliness and safety of vehicles/vessels prior to conducting tours and prior to the completion of shift
• Ensure personal presentation and grooming is to the required standard (refer to company grooming policy)
• Proactively participate in Tour department briefings
• Actively support indigenous engagement and employment within the department
• Deliver tourism experiences that increase visitor numbers and extend visitor stay
• Upsell other services and facilities of the property/park to visitors and guests at all opportunities
• Demonstrate awareness of WH&S standards and procedures
• Participate in scheduled operation procedure and training

What are we seeking?

• Open driver’s license (must have at the commencement of employment)
• Senior First Aid Certificate (must have at the commencement of employment)
• Nature or site seeing marine permit (exemption 13)
• H Endorsement passenger vehicle license (must have at the commencement of employment or process to obtain started)

To work as a part of a team within a remote community requires dynamic flexibility and strong leadership. We ask that our staff:

• Show deep respect to all Traditional Owners and Custodians.
• Prioritise community outcomes, collective health and well-being.
• Support local cultural relationships, a healthy workplace environment, and visitor experience.
• Utilise strong emotional intelligence and creative problem-solving skills to be an inspiring leader and strong support for our organisation.
• Support local Bininj (people) to thrive in the workplace, which may be their first professional experience within a western framework.
• Welcome the opportunity to live in a remote, dynamic region where the discipline of self-care is an essential aspect of life.
• Lead by example and help educate others.
• Contribute to an enriching, enlivening community experience that is, for many, a once-in-a-lifetime opportunity.