1 Year Claims Assistant Manager (Personal Accident) | Up to $4000 #NKA
Location: Raffles Place
Duration: 1 year contract
Working Hours: Mon - Fri, 9 - 6
Salary: Up to $4000 + 1 month bonus
Job Responsibilities:
- Assess and approve Personal Accident (PA) claims within turnaround timelines and authority limits
- Review medical, financial, and supporting claim documents to determine claim eligibility and reserve adequacy
- Handle end-to-end claims assessment, investigations, and closure
- Liaise with medical institutions, policyholders, agents, and internal stakeholders for clarification and supporting documents
- Ensure accurate policy interpretation and fair claims decision-making
- Monitor pending claims to ensure timely resolution and proper closure
- Identify claim trends, unusual practices, and recommend process improvements
- Provide professional, empathetic, and timely communication to customers and stakeholders
- Ensure compliance with internal policies and regulatory requirements
Job Requirements:
- Minimum Bachelor’s Degree, Professional Insurance Certificate, or qualification in Insurance/Healthcare or related discipline
- 3–5 years of experience in Accident, Health, or Life Claims
- Strong understanding of medical terminology, medical practices, ICD/CPT codes, and insurance policy wording
- Strong analytical and decision-making skills with ability to assess complex medical information
- High attention to detail and accuracy in claims assessment
- Proven ability to manage high claim volumes while maintaining quality and turnaround timelines
Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd