Admin Executive

Warehouse Administration

• Prepare and process warehouse inbound and outbound documentation.
• Update and maintain inventory records in the Warehouse Management System (WMS).
• Coordinate with warehouse operations staff on receiving, storage, picking, packing, and delivery activities.
• Monitor stock movement and ensure accurate inventory transactions.
• Prepare daily, weekly, and monthly warehouse reports.
• Maintain filing and record-keeping of operational documents.
• Coordinate with customers regarding stock status, deliveries, and warehouse requirements.
• Assist in stock-taking and inventory audits.
• Ensure compliance with company procedures and customer requirements.

Billing & Invoicing

• Generate invoices for warehousing, transportation, and value-added services.
• Verify billing information against operational records and approved rate cards.
• Ensure timely and accurate billing to customers.
• Prepare debit notes, credit notes, and supporting documents.
• Monitor billing discrepancies and resolve customer billing queries.
• Maintain billing records and supporting documentation.

Customer Service & Coordination

• Liaise with customers, and internal departments.
• Respond to customer enquiries regarding stock movements, deliveries, and invoices.
• Support customers with documentation requests and reporting requirements.

General Administrative Duties

• Handle emails, phone calls, and correspondence related to warehouse operations.
• Support management with ad hoc administrative tasks.
• Assist in implementing and improving warehouse administrative procedures.

Preferred Skills

• Knowledge of warehouse operations and inventory control.
• Experience with WMS, ERP, or inventory management systems.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Good organizational and communication skills.
• Attention to detail and accuracy in billing and documentation.
• Ability to work independently and meet deadlines.