Assistant Executive Housekeeper
Reporting to the Executive Housekeeper responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Supervise the day-to-day operation of the department to ensure service standards are followed
- Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
- Monitor labor costs while ensuring effective scheduling and department productivity
- Assist with preventative maintenance programs while working with the Chief Engineer
- Address guest concerns and react quickly; logging and notifying proper departments as required
- Manage the departmental budget in a fiscally responsible manner
- Ensure effective communication, including coaching and performance management
- Attend regularly scheduled departmental meetings
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
- Equivalent to a College Degree in Administration of Hotel Management.
- 3 to 5 years experience in a Housekeeping management position, preferably in a 5 star hotel
- Excellent communication and interpersonal skills in English
- Strong management skills and ability to inspire others
- Able to maintain administrational related in Housekeeping Department and familiar with PMS Opera will be an advantage
- Previous leadership experience required
- Computer literate in Microsoft Window applications required
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps