Channel Cross-functional Platforms Manager - Store Customer Experience, Japan
As the Channel Cross-Functional (XF) Platforms manager, you will be a key connector across teams both within and outside of Marcom, allowing you to influence and lead many key channel global in-store initiatives. You will champion and advocate for channel work, integrate teams across the company and ensure the work is delivered flawlessly in accordance with Apple standards.
Minimum Qualifications
Fluency in spoken and written English and Japanese
7+ years marketing communications experience at an advertising, marketing, or design agency, and/or in-house marketing communications team
Experience with retail marketing/merchandising in branded environments
Preferred Qualifications
Proven ability to collaborate, build rapport, credibility, and influence across multiple teams and stakeholders to get results
Ability to understand customer behavior in-store, pull insights from relevant teams and partnerships in order to enhance the Marcom work from a customer point of view
Comfortable working in a fast-paced, matrix-ed organization with proven effectiveness working autonomously and under pressure
Experience in delivering and representing integrated marketing initiatives that encompass a broad range of marketing/messaging formats and deliverables
Ability to balance working in a creatively driven organization with an integrated, analytical, and disciplined approach to marketing
Able to recognize and easily speak to the strategies behind and the benefits of strong visual merchandising
Understands market strategies and able to translate them into the local Channel environment
Excellent written, verbal, and presentation skills and can communicate effectively with a broad range of stakeholders, including leadership
Proactive, organized, resourceful, efficient, adaptable, and results-oriented and can solve complicated problems with a positive attitude
Hands-on experience working with both creative, product merchandising,, business and production teams
Proven ability to create and deliver immersive in-store experiences, with deep knowledge of physical retail environments including visual merchandising, product storytelling, fixture strategy, and the role of store staff in shaping the customer journey