Customer Service Trainee (Dental Clinic)

Looking for your first role in healthcare? No experience needed — we provide full training! Join a growing dental practice and build a rewarding career in patient care. Enjoy a genuine 5-day work week with day shifts only, no night shifts, and never work on a public holiday.

What You Will Do

• Greet and welcome patients, creating a warm and professional first impression

• Schedule, confirm, and manage patient appointments

• Handle patient enquiries courteously via phone, email, and walk-ins

• Collect payments and process dental claims (CHAS, Medisave, insurance portals)

• Maintain clinic records, manage office supplies, and support daily administrative tasks
  

What You Need

• Diploma or degree in any discipline (local polytechnic, private university, or equivalent)

• Good communication skills

• Friendly, positive attitude and willingness to learn

• Able to work rotating day shifts across 7 days (including at least one weekend day)

• No prior healthcare experience required — comprehensive training provided
  

Why Join Us

• Genuine 5-day work week — not 5.5 days. Day shifts only (8.30am–6.15pm), never a night shift

• Closed on all public holidays — enjoy every PH off

• Full structured training programme from day one

• Annual leave + additional Reward Leave

• Medical and dental benefits for you

• Performance incentives and clear career growth opportunities

• Supportive team environment in a well-established dental practice