Patient Service Trainee

Start your healthcare career with us — no experience needed! We are looking for a motivated individual to join our dental clinic as a Patient Service Trainee. You will be the first point of contact for patients, ensuring every visit is smooth and pleasant. Full training provided. 5-day work week, day shifts only.

What You Will Do

• Manage patient registration, appointment booking, and follow-up scheduling

• Process patient payments accurately (cash, card, NETS)

• Submit and track dental claims via CHAS, Medisave, and insurance portals

• Respond to patient enquiries professionally — in person, by phone, and email

• Support clinic operations with filing, data entry, and supply management
  

What You Need

• Diploma or degree in any discipline

• Pleasant personality with good interpersonal skills

• Comfortable using basic computer applications

• Available for rotating day shifts including at least one weekend day

• Fresh graduates and career switchers welcome — training provided
  

Why Join Us

• 5-day work week with no night shifts — better than most clinics which work 5.5 days or require evening shifts

• All public holidays off

• Structured training programme to build your healthcare administration skills

• Annual leave + Reward Leave

• Medical and dental benefits

• Performance incentives

• Opportunity to grow into Patient Service Associate and beyond