Discipline Support Officer (DSO)

Key Responsibilities

1. Disciplinary & Mentorship Support

• Manage and support school discipline operations, including managing late-coming, in-house suspensions, detentions, and student pull-out programmes.

• Serve as a dedicated mentor for students who require closer guidance and support.

• Engage with students in respectful, positive, and constructive ways.

2. Patrolling & Security Monitoring

• Conduct regular patrols of school grounds—including classroom blocks, the canteen, basketball courts, and the field—during recess and lunch times.

• Perform physical monitoring and patrolling of school premises and the surrounding neighborhood after formal school curriculum hours.

3. Investigative & Case Support

• Assist in investigating behavioral incidents using a Restorative Practices approach.

• Obtain official student and witness statements to pass to the Student Management Key Personnel (KPs) for formal follow-up.

• Communicate effectively with parents, school staff, and students to close the loop on outstanding cases.

Job Requirements

Required Experience

• Enforcement Background: Must have a minimum of 5 years of former working experience in an enforcement agency.

• Teamwork: Proven track record of working effectively as part of a team and strictly maintaining established operational work processes.

Core Competencies & Skills

• Behavioral Intervention: Ability to deliver calm, measured, and proportionate behavioral interventions.

• Professionalism: Demonstrates sound judgment, utmost discretion, fairness, and strict confidentiality during case investigations.

• Communication: Firm yet respectful approach when engaging and working with youth.

• Collaboration: A collaborative working style to interface smoothly with teachers and the Student Management committee.

• Technical Proficiency: Basic digital skills, including the use of MS Word, MS Excel, handling emails, and accurate data entry.